Warranty Card
Every helmet you purchase is accompanied by a 12-month warranty card, which can be found
inside the box. This warranty provides cover for manufacturing defects and issues in both
materials and workmanship, giving you peace of mind that your helmet is protected. If any
problems arise, please keep your warranty card and proof of purchase safe, as these documents are essential for making a claim.
Your warranty card can be found inside the product packaging—please keep it safe as you may need it for any claims.
For support, simply contact our Warranty Team by email at warranty@bikebits.store. Please include your proof of purchase,
photos of the helmet showing the issue, your warranty card, and a brief description of the problem. Having these documents ready will help us process your claim efficiently.
Further details on warranty terms and frequently asked questions are available on our website.
Our Warranty Team aims to reply to all warranty queries within two working days, during regular office hours. Rest assured, we are committed to resolving your concerns promptly and professionally